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Del’s expertise is the human side of business. He consults, trains and speaks on building high-performance in people and organizations. Del has held leadership positions in the healthcare field for the past 35 years, including roles as Chief Learning Officer and Director of Organizational and Service Excellence

Today, he delivers nearly 100 workshops and presentations annually. His workshops are known for their practical, real life application. His unique style enables him to connect with the audience on a personal level.

  1. All Episodes
  2. 2018
  3. 04

Accelerating Excellence, Episode 12: Enhancing Your Communication: How to Be Clear, Concise and Compelling

Apr 23, 2018

Communication is life’s most important skill. Communicating well will enhance relationships and reduce misunderstandings. Communicating well will enhance your influence and expand your opportunities. In this episode, Del gives practical advice and numerous examples to help your communication be clear, concise...

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Accelerating Excellence, Episode 11: Delivering Corrective Feedback: The 6-Step DIRECT Model

Apr 9, 2018

One of the biggest challenges leaders face is delivering corrective feedback. 
Many managers don’t handle the conversation well or they avoid the conversation altogether.
In this episode, Del will explain his DIRECT Model that any manager can use to address performance issues with both sensitivity and candor. The...

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