Accelerating Excellence with Del Gilbert

Preview Mode Links will not work in preview mode

Del’s expertise is the human side of business. He consults, trains and speaks on building high-performance in people and organizations. Del has held leadership positions in the healthcare field for the past 35 years, including roles as Chief Learning Officer and Director of Organizational and Service Excellence

Today, he delivers nearly 100 workshops and presentations annually. His workshops are known for their practical, real life application. His unique style enables him to connect with the audience on a personal level.

Accelerating Excellence: Episode #96-10 Best Practices in Conflict Management

Feb 13, 2022

Conflict is a fact of life. Anywhere there are people, there will be conflict. The key question is, 'How do you handle conflict?'.

In this podcast episode, Del shares 10 ways to work through conflict constructively and be a peacemaker.

Key Points

1. Think win/win.

2. Respond rather than react.

3. Give others the...