Del’s expertise is the human side of business. He consults, trains and speaks on building high-performance in people and organizations. Del has held leadership positions in the healthcare field for the past 35 years, including roles as Chief Learning Officer and Director of Organizational and Service Excellence
Today, he delivers nearly 100 workshops and presentations annually. His workshops are known for their practical, real life application. His unique style enables him to connect with the audience on a personal level.
One of the biggest challenges leaders face is delivering corrective
feedback.
Many managers don’t handle the conversation well or they avoid the
conversation altogether.
In this episode, Del will explain his DIRECT Model that any manager
can use to address performance issues with both sensitivity and
candor. The episode concludes with 7 Principles of Effective
Feedback.
Download the DIRECT Model
One-Sheet Resource Guide here.
About the Podcast
The Accelerating Excellence podcast will energize and equip you to be your best, personally and professionally. Each episode provides clear, practical insights that will enable you to thrive in the marketplace and beyond.