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Del’s expertise is the human side of business. He consults, trains and speaks on building high-performance in people and organizations. Del has held leadership positions in the healthcare field for the past 35 years, including roles as Chief Learning Officer and Director of Organizational and Service Excellence

Today, he delivers nearly 100 workshops and presentations annually. His workshops are known for their practical, real life application. His unique style enables him to connect with the audience on a personal level.

May 31, 2023

There are two parts to high-performance in the marketplace: job expertise and positive behaviors. In this episode I detail 7 Positive Behaviors, when added to your expertise, will make you uniquely valuable. Job competence and positive behaviors is the dynamic duo!

Aug 16, 2022

Many managers today tolerate poor behaviors and attitudes because of the tight job market. But this hurts the organization's culture and discourages high performers. 

In this episode, I share why you should step into difficult conversations and address problem behaviors and attitudes.

Mar 6, 2022

Many businesses experience internal competition, department silos, and internal conflict. Don't compete against yourself! 

Learn how to get everyone on your team pulling in the same direction. Then you will be able to achieve great work, meet challenging goals, and provide a positive environment.

In this episode, 

Feb 13, 2022

Conflict is a fact of life. Anywhere there are people, there will be conflict. The key question is, 'How do you handle conflict?'.

In this podcast episode, Del shares 10 ways to work through conflict constructively and be a peacemaker.

Key Points 

1. Think win/win.

2. Respond rather than react.

3. Give others the...

Jan 9, 2022

In this podcast episode, I share 10 simple interviewing and hiring practices that will allow to hire smart to get the right people on the bus.

Key Points 

1. Hire for attitude, train for skills.
2. Consider chemistry
3. Ask Behavioral Based Questions
4. Ask the Candidates the Same Questions
5. Follow the 80/20 rule