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Del’s expertise is the human side of business. He consults, trains and speaks on building high-performance in people and organizations. Del has held leadership positions in the healthcare field for the past 35 years, including roles as Chief Learning Officer and Director of Organizational and Service Excellence

Today, he delivers nearly 100 workshops and presentations annually. His workshops are known for their practical, real life application. His unique style enables him to connect with the audience on a personal level.

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  2. Accelerating Excellence-Episode 95: 10 Best Practices in Relational Intelligence

Accelerating Excellence-Episode 95: 10 Best Practices in Relational Intelligence

Jan 23, 2022

Strong interpersonal skills help to build healthy personal relationships. And because every business is a relationship business, solid relational skills lead to professional success. In this podcast episode, Del shares 10 simple ways to be 'People Smart'. 

Key Points 

  1. Adopt the abundance mindset.
  2. Make a great 1st impression
  3. Remember and Use Names
  4. Be Others-Oriented
  5. Build Rapport
  6. Be a Good Listener
  7. Build Others Up
  8. Adapt to Other Personality Styles
  9. Keep a List of Key Relationships and Stay in Touch
  10. Treat Everyone with Dignity and Respect